NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Alauraborealis1's avatar
Jul 05, 2020

Wifi password

I set up a netgear account at my brother's house and I guess I wrote the wifi password down wrong. Since I'm not there to auto connect to the wifi, where can I find the password? It's a c6220 using Xfinity service. I just don't see it anywhere in my Xfinity account and I even checked my google passwords. Thanks!

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Factory reset the modem and connect a wired PC to the modem and setup from scratch. Walk thru the setup wizard and be sure to write down all the information for safe keeping. 

    • Alauraborealis1's avatar
      Alauraborealis1
      Aspirant
      Thanks but I was needing to find it within my online account as I am not there to physically do anything.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        It won't be on your online account. You'll need to be at the router to set that setup again.