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Forum Discussion
DeanaBallard
Jul 29, 2018Follower
WiFi radios are not working on AC1750
My Model number C6300 WiFi leds do not light up. I’ve pressed the WiFi button for 2 seconds. Called Comcast to make sure it’s good on their end. I’ve tried to download new firmware but it says I need ...
michaelkenward
Jul 29, 2018Guru - Experienced User
DeanaBallard wrote:
My Model number C6300 WiFi leds do not light up. I’ve pressed the WiFi button for 2 seconds.
Did the wifi ever work?
The wifi button will do nothing if you have turned off the wifi in the browser interface.
There is a manual for the C6300 somewhere at the end of this link:
>>>> C6300 | Product | Support | NETGEAR <<<<
Look at the section To specify basic wireless settings and check that it is set to Enable SSID Broadcast.
If that isn't the issue, one thing that the support people will probably ask you to do is to factory reset the thing. Check the section Factory Default Settings and try that before you call. That might fix it.