Forum Discussion

Aspirant

Dec 27, 2017

WiFi signals does not show up on C6300

Hi It was working fine with no issues and all of a sudden I had to change my billing plan with TWC as they assumed that their device was being used which was corrected. Once corrected my WiFi signa...

Troubleshooting

DarrenM

Sr. NETGEAR Moderator

Dec 29, 2017

I would ask for higher up support at your ISP sounds like they coded your modem with no wifi which will disable it.

DarrenM

Vannade
Aspirant
Dec 29, 2017
Hi Darenn

I did not get you .
You want me to perform any from my side working with the operator

Thanks
Venkat
- DarrenM
  Sr. NETGEAR Moderator
  Dec 29, 2017
  I would suggest calling TWC again and ask for there L3 support I believe they have the wifi disabled on your modem.
  
  DarrenM
  - Vannade
    Aspirant
    Dec 29, 2017
    Hi
    
    As I said they said to contact router as LAN works
    
    Thanks
    Venkat