NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wifi trouble with modem AC1220 - model C6220
My family’s modem ran into a sudden disruption in connecting to the internet. Our internet service cannot connect to the modem and I restarted the modem many times (perhaps 6 times) and there is still...
yoitscharlize wrote:
Our internet service ....
And that is?
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Troubleshooting.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
I will ask the Netgear moderator to move your message.