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Forum Discussion

Alisiag75's avatar
Alisiag75
Aspirant
Jun 27, 2022

WiFi won't connect

My WiFi light is on, and I can connect to my laptop remotely, but nothing else will connect.  Tried to go to the Nighthawk app on my Iphone, but it says I have to be connected to the network to fix t...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 27, 2022

Try to disable WiFi Private Address on the iphone:

https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message

 

Make sure Local Network for NH app is enabled:

https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/td-p/2223085/jump-to/first-unread-message

 

Try a factory reset on the modem and setup from scratch using a wired PC and web browser.

Alisiag75's avatar
Alisiag75
Aspirant
Jun 27, 2022

Thank you!

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 27, 2022

    Let us know if this fixes this...