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Forum Discussion

hampmike's avatar
hampmike
Aspirant
Jun 26, 2020

wifi

Just bought a modem/router. C6300/AC1750.    My wife has a iphone 7 and I have an iphone 5s.  The wifi works on my wifes phone, but I cannot get the wifi to work on my phone. Tried resetting everyt...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 26, 2020

If you temporarily disable WPA security on the modem, then see if your iphone connects to the modems wifi then. Then re-enabled WPA2 and AES on the modem then try to connect the phone. 

hampmike's avatar
hampmike
Aspirant
Jun 26, 2020

Tried your solution, but it didnt work.  Thank you for the suggestion.  May have to upgrade phone. Which isnt the worsrt thing...thanks again

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 26, 2020

    Seems like the phone is the problem.

     

    Good Luck.