NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

LiAnnette's avatar
LiAnnette
Follower
May 08, 2019

windows cant get the network settings from the router

i just purchased a new all in one HP 24-f0024 and trying to connect to wireless router.  I entered the pin # but then i get a mssg-"windows cant get the network setting from the router.  Is the router too old for the new computer?

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 08, 2019

    What model router do you have? 

    This is a cable modem/gateway forum...

    LiAnnette wrote:

    i just purchased a new all in one HP 24-f0024 and trying to connect to wireless router.  I entered the pin # but then i get a mssg-"windows cant get the network setting from the router.  Is the router too old for the new computer?