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mhisler14's avatar
mhisler14
Aspirant
Aug 08, 2019

WNDAP360 Showing Internet Signals but no connection

Recently a thunderstorm passed over our house, which resulted in a few lightning strikes nearby. One of which was very close to our house and unfortunately knocked out the power for a brief moment. We realized that it knocked out our internet and one of our telephone lines. Our WNDAP360 Wireless Access Points were displaying LED's that indicated that it was on and displaying internet signals. However, when attempting to connect to the points, no connection is available. We did the same with an ethernet cable to one of our PCs and still with no connection. I've reset the modem but to no avail. We have a JGS524 24 Port Switch as well. I do not know anything about the Port Switch. 

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I would post in this forum for your model AP:

    https://community.netgear.com/t5/Business-Wireless/bd-p/business-wireless-for-business

     

    Good Luck. 


    mhisler14 wrote:

    Recently a thunderstorm passed over our house, which resulted in a few lightning strikes nearby. One of which was very close to our house and unfortunately knocked out the power for a brief moment. We realized that it knocked out our internet and one of our telephone lines. Our WNDAP360 Wireless Access Points were displaying LED's that indicated that it was on and displaying internet signals. However, when attempting to connect to the points, no connection is available. We did the same with an ethernet cable to one of our PCs and still with no connection. I've reset the modem but to no avail. We have a JGS524 24 Port Switch as well. I do not know anything about the Port Switch. 


     

    • mhisler14's avatar
      mhisler14
      Aspirant

      Alright, well if anyone has remedies for this it would be greatly appreciated. Very bizzare though, hasn't happened before.