NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BriF's avatar
BriF
Follower
Sep 03, 2020

Worst customer service

Has anyone had success getting REAL customer service from NetGear?  I have been put off by them for 3 weeks now trying to get them to replace a router that lasted 38 days without me, the customer, jumping through hoops with post office returns that I am limiting due to COVID. Case #43228335.  At this point I have purchased a new router and am done working with them.  Just curious if anyone has had a way to break through their gauntlet.

1 Reply