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Forum Discussion

vandt's avatar
vandt
Aspirant
Feb 23, 2022

worst customer//tech support ever

I called because my new macbook air can not login into the router to manage the preferences. My old macbook pro and my iphone can log in. On the phone with customer support (worse english ever) for 4...
vandt's avatar
vandt
Aspirant
Feb 23, 2022

So why couldn't you reset the password at the server. You were in my computer for 40 mins with 2 people trying to take control of the mouse. The call was a 40 min call with no resolution and a horrible "supervisor" responding "we only provide support for 90 days, there is nothing we can do."