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Forum Discussion

xMichelangelox's avatar
xMichelangelox
Aspirant
Dec 25, 2018

Xbox one X will connect via wif but not with an Ethernet

I have tried all the basic things and cannot resolve the issue. Someone please help ASAP. This has to be a setting issue. ive tried two diffrent ethernets and they both have the same problem. ive put...
Troubleshooting
  • xMichelangelox's avatar
    xMichelangelox
    Aspirant
    Jan 12, 2019

    i tried through the xbox but dont know how to do set it up on the router

     

    • xMichelangelox's avatar
      xMichelangelox
      Aspirant
      Jan 12, 2019

      Did this did not work

      • Nodism1125's avatar
        Nodism1125
        NETGEAR Expert
        Jan 14, 2019

        Please follow the steps below. 

         

        Start on Xbox One's Dashboard.
        Navigate to Settings > All Settings.
        From there, choose Network > Network Settings > Advanced settings.

        IP: 192.168.0.100
        SM: 255.255.255.0
        DG: 192.168.0.1

        DNS1: 8.8.8.8
        DNS2: 8.8.4.4

        In the same menu, select IP Settings > Manual. You will be prompted to enter an IP Address, Subnet mask and Gateway. Please use the details you wrote down earlier to populate the fields.

        Then, go back to the Advanced Settings screen and select DNS Settings. Enter Primary and Secondary DNS Address from your notes.

        Back on the Advanced Settings screen, please press Save. You have now set a static IP address for your Xbox One.