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Xbox one X will connect via wif but not with an Ethernet
I have tried all the basic things and cannot resolve the issue. Someone please help ASAP. This has to be a setting issue. ive tried two diffrent ethernets and they both have the same problem. ive put...
this did not work will show wired for brief second but will not consistantly connect for more than 4 seconds
Kindly enable the UPNP in the gateway router.
Select ADVANCED > Advanced Setup > UPnP.
Restart the console and gateway router
Retest again.
Can anyone tell me if there has been a fix for this issue? I am currently in the same boat here. I have been on the phone with my ISP, Microsoft, and Netgear and I have not been succesful in having anyone answer this issue correctly. I am now on my second xbox becuase of this and it is still happening with the new one. Have the above troubleshooting steps fixed anything?
What NG product do you have? Router? Modem? Please be more specific.
cravenethan wrote:Can anyone tell me if there has been a fix for this issue? I am currently in the same boat here. I have been on the phone with my ISP, Microsoft, and Netgear and I have not been succesful in having anyone answer this issue correctly. I am now on my second xbox becuase of this and it is still happening with the new one. Have the above troubleshooting steps fixed anything?
Hello FURRYe38!
I am surprised to see this issue gain any traction so quickly in this forum. I'll explain my details as it is very similar to the experience above. I will list all my equipment specs and pertinent information below.
I have a C7000v2 Nighthawk - AC1900 WiFi Cable Modem Router.
Brand new (and second) Xbox One X
Comcast is my ISP
CAT6 Cable running from Modem to Xbox one X
A little backstory to this issue. I previously had an original Xbox One connected to the hardline directly into the router/modem and there were no issues. I recently upgraded to the Xbox One X and connected the same cable that was previously working fine on the Xbox One to the new Xbox One X and the XB1X cannot make a connecting with the hardwire. If I disconnect the Ethernet Cable from the Xbox One X it will make a successful connection via wireless.
When I reconnect the CAT 6 cable to the Xbox One X it looks like it tries to make some type of connection about every 20-30 seconds and assigns it an IP Address in the Xbox menu but then drops the connecting again. It will continue to do this indefinitely if left alone.
Troubleshooting steps that have already been tried.
- Different port connection on the modem.
- Connected Cable to Desktop computer and it makes a successful connection.
- UPnP is on
- Attempted clearing Alternate MAC Address on the Xbox One X
- Factory reset modem and reopened Xbox One X Ports as per Microsoft
- Verified most up to date firmware on the unit which is updated by my ISP
- On the second Xbox now as the previous one had the same issue.
I will attach some screenshots if needed but this is basically the issue I'm coming up against. I don't know at this point if there is some compatibility issue with the modem and the Xbox one x or what might be going on but I don't even see the Xbox listed as an "attached device" in the router's settings so it is clearly not making a connection.
Hope this explanation helps some.
