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djohnson223's avatar
djohnson223
Initiate
Nov 28, 2017

Xfinity GIG service slow

Just installed a CM1000 and I am getting speeds from 320 to 500 on Xfinity Gig Sevrvices. With the Xfinity Modem I was getting 500 to 900. Has anyone had this problem and if so what was the solution to fix the issue?
Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Nov 30, 2017

    Have you had the ISP double check the coding on the modem to make sure its assigned the correct speed for the gig service?

     

    DarrenM