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Forum Discussion
darkraven797
Oct 03, 2020Follower
Xfinity Gigabit not working CM1000 - only getting around 90 Mbps down
Hello! Was hoping I could get someone to check out the screenshot attached and give me some pointers. I am currently troubleshooting an issue where I did have gigabit internet from XFinity back ...
FURRYe38
Oct 03, 2020Guru - Experienced User
What speeds are you getting with a wired PC connected at the modem. No wifi router in between?
Be sure your PCs wired ethernet adapter is connecting at 1000Mpbs and not 100Mbps.
Have the ISP check the signal and line quality UP to the modem. Be sure the modem is provisioned by the ISP correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.