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Forum Discussion

techfugitive's avatar
Apr 11, 2018
Solved

Android Genie App

So I have checked the Genie app on Android and IOS.   Here is the scenario:

  • I am away from my network and am Remotely Connected over the WAN. 
  • Access control is on
  • I click Network Map
  1. On IOS, I see the globe, aonnected to the Router, connected to all of the locally connected devices.  Yay
  2. On Android I see my mobile device, connected to the Globe, connected to the Router.  Boo

Thus omn Android, I have no control over over local devices when outside the network, making this app pretty useless.

Is this a bug, a limitation, a config issue??

  • schumaku's avatar
    schumaku
    Apr 21, 2018

    The complete Genie App and Program design is a Netgear Nightmare.

     

    Windows (and macOS when I have it right) Genie - with a Remote Connection to a Nighthawk - does always show the local (W)LAN devices and in no way the Network Map aka. Attached Devices on the Nightawk router "out there". And yes, my Genie on Android (v3.1.52) connected remotely to a R9000 (v1.0.3.16) does only show the R9000, the "cloud", and the mobile running the Genie App.

     

     

    Now they hope to make things better closing the Genie forum here in the community, and having everyhting in the Nighthawk App forum. Ridiculous again.

6 Replies

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    • schumaku's avatar
      schumaku
      Guru - Experienced User

      The complete Genie App and Program design is a Netgear Nightmare.

       

      Windows (and macOS when I have it right) Genie - with a Remote Connection to a Nighthawk - does always show the local (W)LAN devices and in no way the Network Map aka. Attached Devices on the Nightawk router "out there". And yes, my Genie on Android (v3.1.52) connected remotely to a R9000 (v1.0.3.16) does only show the R9000, the "cloud", and the mobile running the Genie App.

       

       

      Now they hope to make things better closing the Genie forum here in the community, and having everyhting in the Nighthawk App forum. Ridiculous again.

      • techfugitive's avatar
        techfugitive
        Tutor
        Thanks, it's always relieving to know it's not my particular device with the problem.