NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Rikds's avatar
Rikds
Aspirant
Mar 19, 2024

Genie Lost what now?

So much out there about the loss of Genie. I cannot find a solution despite reading masses of conversations. My PC (Windows 10) hard drive died and when the new one was installed I found that Genie had gone.

I'm at a complete loss as to how to establish communication with my router. (N300 WNR2000v3). I am not knowledgeable about computers and relied on the  Genie program to do various simple jobs. There seems to be no answer.

5 Replies

Replies have been turned off for this discussion
    • Rikds's avatar
      Rikds
      Aspirant

      Many thanks for your reply.

      The router is installed and working fine. I used Genie to check my connection when the internet went down because we are on wireless link to the village server. It was very useful. I cannot find a system that does the job.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Rikds wrote:

         

        The router is installed and working fine. I used Genie to check my connection when the internet went down because we are on wireless link to the village server. It was very useful. I cannot find a system that does the job.


        If you want to use the desktop Genie for Windows or Macs, it is still there, just well hidden:

         

        Netgear is trying to kill this useful utility, but for the time being you can find it here:

         

        genie | Product | Support | NETGEAR

         

        Be warned that the genie installation file is wrapped up in a RAR archive that you have to decompress.

         

        I use it all the time. Among other things, the Genie's network map is good for finding things on my network and then clicking through to them.