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Rands100's avatar
Rands100
Aspirant
Oct 04, 2016
Solved

Ios10 + genie

Since updating my iPhone to ios10 netgear genie doesn't work.
Any ideas?
Thanks
Genie
  • DexterJB's avatar
    DexterJB
    Oct 25, 2016

    Hi Rands100,

     

    Thank you for responding. The remote login through the Genie app feature is currently only supported by the following router models:

     

        R6250
        R6400
        R6700
        R6900
        R7000
        R7300DST
        R7800
        R7900
        R8000
        R8300
        R8500
        R9000

     

    You may refer to the article linked below.

     

    http://kb.netgear.com/app/answers/detail/a_id/26109

     

    Regards,

     

    Dexter

    Community Team

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  • Rands100's avatar
    Rands100
    Aspirant
    Oct 25, 2016
    Hi Dexter,
    1. Model no. is WNDR3700v4
    Firmware is 1.0.2.78WW
    2. I've tried registering for remote access again
    3. It does the same on all my devices.

    Richard
    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Oct 25, 2016

      Hi Rands100,

       

      Thank you for responding. The remote login through the Genie app feature is currently only supported by the following router models:

       

          R6250
          R6400
          R6700
          R6900
          R7000
          R7300DST
          R7800
          R7900
          R8000
          R8300
          R8500
          R9000

       

      You may refer to the article linked below.

       

      http://kb.netgear.com/app/answers/detail/a_id/26109

       

      Regards,

       

      Dexter

      Community Team