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oguidry's avatar
oguidry
Initiate
Sep 18, 2015
Solved

Netgear Genie Too Small

Have been using and liking Genie with my home network.

 

Just bought a Dell XPS 13 laptop. Installed Genie. It appears in the center of the screen but it is tiny. It is about 2 inches square on a 13 inh screen and the text is too small to be easliy read.

 

Is there any way to make it larger?

  • What worked for me:

     

    Check the 'Run this program in compatability mode for: Windows Vista'

     

    Be sure to kill it via Task Manager, then restart.

     

11 Replies

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  • I'm having the same problem.  I just purchased a new Dell Inspiration 7000 4k video and the genie screen is so small.  Can't figure out how to expand or make larger and it's too small to read.  Any suggestions on making larger?

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi Abby123 and oguidry,

       

      You may try the steps below as a work around and check if it fixes the issue.

       

      1. Right click on the NETGEAR Genie app icon on the desktop and select Properties.

      2. Click on the Compatibility tab.

      3. Check the box for Disable display scaling on high DPI settings.

      4. Click Apply then OK.

      5. Exit the NETGEAR Genie app by right clicking on the icon on the system tray and select Exit.

      6. Open the app again and check if it worked.

      7. If it did not, you may follow the same steps from 1 to 2 then check the box for Run in 640 x 480 resolution and follow steps 4 to 6.

       

      Regards,

       

      Dexter

      Community Team

      • oguidry's avatar
        oguidry
        Initiate

        Sorry but these did not work. The new device notifications are also very small. Other thoughts?