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Forum Discussion
Solved
R7800 remote access with genie
How do I get the remote access to work when I am not on same network. I have he genie on iPad and it works just fine locally but does not show up when off network
Hi all,
You can check the link below for the steps on how to setup the Remote Login feature of the NETGEAR Genie app.
http://kb.netgear.com/app/answers/detail/a_id/26109
Regards,
Dexter
Community Team
With the Android app you have to create a NETGEAR account. There is an explanation of this in the manual, which should be at the end of this link:
genie Landing Page | Apps | Discover | Home | NETGEAR
Check page 7.
This probably applies also to the iVersion.
Yep I have. All my devices are listed. I have had RA working on it before, had a little difficultly with it a firmware update or so ago but this time it’s being much more stubborn. Just have to wait for another firmware update or Genie update. Will have a go at any other ideas that pop into my head in the meantime.