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Forum Discussion
Solved
R7800 remote access with genie
How do I get the remote access to work when I am not on same network. I have he genie on iPad and it works just fine locally but does not show up when off network
Hi all,
You can check the link below for the steps on how to setup the Remote Login feature of the NETGEAR Genie app.
http://kb.netgear.com/app/answers/detail/a_id/26109
Regards,
Dexter
Community Team
Hi all,
You can check the link below for the steps on how to setup the Remote Login feature of the NETGEAR Genie app.
http://kb.netgear.com/app/answers/detail/a_id/26109
Regards,
Dexter
Community Team
- Admittedly haven’t done that. Uninstall Genie from PC as I’m a bit of a minimalist. I use Genie on iOS and access/setup D7800 via 192.168.1.1 I’ll give it a go but I haven’t had any issues with R9000 at home and no Genie on PC. D7800 is registered to myNetgear account.
Finally got a chance to do as you suggested and it worked. You wouldn’t have thought so though. Genie (PC version) brought up all sorts of errors like password incorrect etc but somehow (miraculously) I now have RA to both D7800 & R9000 via iOS App. Thanks.