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Forum Discussion
Drtyone
Sep 17, 2017Follower
R7800 remote access with genie
How do I get the remote access to work when I am not on same network. I have he genie on iPad and it works just fine locally but does not show up when off network
- Sep 19, 2017
Hi all,
You can check the link below for the steps on how to setup the Remote Login feature of the NETGEAR Genie app.
http://kb.netgear.com/app/answers/detail/a_id/26109
Regards,
Dexter
Community Team
DexterJB
Sep 19, 2017NETGEAR Moderator
Hi all,
You can check the link below for the steps on how to setup the Remote Login feature of the NETGEAR Genie app.
http://kb.netgear.com/app/answers/detail/a_id/26109
Regards,
Dexter
Community Team
monsoon_qld
Sep 24, 2017Tutor
Finally got a chance to do as you suggested and it worked. You wouldn’t have thought so though. Genie (PC version) brought up all sorts of errors like password incorrect etc but somehow (miraculously) I now have RA to both D7800 & R9000 via iOS App. Thanks.