AV 500 asking for Password after factor reset. Password on Reuter does not work.

Question

I am NOT tech savy at all . I actually dont even know what this thing really does.

For two years I have been using my wifi extender in my room and it has never asked me for a password ever! and now it is asking me for a password. I have entered my regular wifi password on our separate wifi and I have entered the pass phrase and any other number on the back of our reuter. I have hit the factory reset button and it still asks for a password. I have tried everything and am paying through the butt in mobile data roaming to be on my phone in my room. someone please help. How do I find out what this password is and how can i fix it. Please write in a way I will understand.

michaelkenward · Accepted Answer

caylee1 wrote:
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For two years I have been using my wifi extender in my room and it has never asked me for a password ever! and now it is asking me for a password.
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Where is the XAV5201 involved in this?&nbsp; Is that what doubles as the wifi access point?
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What is asking for a password? Wifi clients?
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There is a manual for the device somewhere at the end of this link:
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 &gt;&gt;&gt;&gt; XWNB5201 | Product | Support | NETGEAR &lt;&lt;&lt;&lt; 
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See page 14. 
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The default wireless network name (SSID) of the XWN5001 is NETGEAR_EXT.
The default network key (wireless security password) is printed on the back of the XWN5001.

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AV 500 asking for Password after factor reset. Password on Reuter does not work.

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