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Forum Discussion
av200 powerline compatibility
We have the r6400 and some old powerline av200 extenders. We wanted to try to use them together to get the internet signal up to a far upstairs bedroom or our basement but when we follow the set up ...
luellen1 wrote:
Using the powerline software, the extender connected to my laptop was fully recongnized but the one connected to the router had a ? over it. If I hovered over the quesiton mark, it did seem to know it was an extender and had the correct model number, etc. It just didn't have a picture of the extender, only a question mark.
Was that The Netgear software? It is useless. Netgear has not updated it for newer hardware, and it seems that it doesn't work with your old kit either.
I use the ZyXel utility, which also shows question marks, probably because it doesn't like "alien" hardware
luellen1 wrote:
On this extender that was connected to the router, the power light was solid, the powerline and ethernet lights were blinking (never turned solid).
Blinking usually means action for the ethernet light. For the Powerline (pick a plug) light it changes colour in newer devices.
luellen1 wrote:
At about this time, all internet service was disrupted and I only could get it back if I unplugged the cable going into the router. What am I doing wrong?
Does the internet die with nothing in the "guest" LAN port?
Do the router's logs show anything?
What do the LEDs on the router show?
Just one more update. When I connect the extender to my router, I mentioned I see a new wifi network pop up called "netgear" which I'm sure is the extender. Shorlty after, as I mentioned, I lose internet access on all of my devices. I tried connecting to the extender but can't connect to that network either. So, once I connect the extender to my router, I can't connect to my regular wifi network nor to the extender even though I can see both listed as choices on my laptop and on my phone....I just can't connect to either. Hope this helps
So, it is the wifi that goes tits up?
This is getting a bit confusing. Earlier you talked about all the internet dying.
we lose internet access on all devicesNow you say this:
Very shortly after connecting the extender to the router, I lose internet access on my laptop. I try to reconnect but I get a message on my laptop saying "cannot connect to this network".That suggests that the plug's wifi is the issue. Not the entire internet connection.
The inability to connect does not mean that the internet is dead, just that the thing you are trying to connect has a problem.
On the router, when I connect the cable from the extender to one of the four ports in the router, that port flashes orange (rather than flashing white or solid white).LAN ports are colour coded. The colour indicates the speed of the connection. Read the but in the manual LED and button descriptions:
>>> R6400 | Product | Support | NETGEAR <<<
Sounds like you might benefit from a bit of time reading the manuals.
There is also support for the XAVN2001v2 at the end of this link:
>>>XAVN2001v2 | Product | Support | NETGEAR<<<
- I do lose internet access on all devices. Not only can I not connect the Wi-Fi on my laptop but I lose the internet connection on my desktop which is not Wi-Fi but is hardwired instead. Does that help any?