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Forum Discussion
JamesMcGowan
Mar 30, 2019Aspirant
Cannot Access Netgear Connection
I am unable to access the router connection of the Powerline AV200. I have factory reset the router, and have placed a password on it, but when I input the password into my computer it tells me I'm wrong. I have tried Wireless Configuration through the Power Utility Software, but it tells me I have failed everytime. I have Factory Reset the router, which had in turn caused the Powerline LED to turn off. I have no clue what to do
JamesMcGowan wrote:
....the Powerline LED is still off
Which LED?
The LAN LED will not come on if there is nothing on the LAN port.
If the Powerline LED on the "guest" plug is off, then there is no Ethernet link back to the "host" plug on the router. The colour of the Powerline LED is a speed indicator.
The easiest way to set up Powerline plugs is usually to do it with the host and guest plugs close to each other. Check that everything works, including the wifi from the guest plug, then move it to where you want to use it.
I assume that everything else is working on your network.
If you visit the support pages:
you can feed in the model number and find all the documentation for your hardware.
6 Replies
- michaelkenwardGuru - Experienced User
Are you trying to connect to the network with wifi or a wired LAN link?
- JamesMcGowanAspirant
I am trying to connect through Wifi
- JamesMcGowanAspirant
UPDATE
I've been somewhat able to gain access to the IP Address Genie Website (though not all the time), which shows that there is an Unknown device connected to the Netgear Router. It also shows that the IP Address keeps changing. Now, there is a password on Netgear again, and I am somewhat confident that I know it, but the Powerline LED is still off- michaelkenwardGuru - Experienced User
JamesMcGowan wrote:
....the Powerline LED is still off
Which LED?
The LAN LED will not come on if there is nothing on the LAN port.
If the Powerline LED on the "guest" plug is off, then there is no Ethernet link back to the "host" plug on the router. The colour of the Powerline LED is a speed indicator.
The easiest way to set up Powerline plugs is usually to do it with the host and guest plugs close to each other. Check that everything works, including the wifi from the guest plug, then move it to where you want to use it.
I assume that everything else is working on your network.
If you visit the support pages:
you can feed in the model number and find all the documentation for your hardware.