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Forum Discussion

mickk78's avatar
mickk78
Aspirant
Dec 04, 2017

Compatibility XAV5421 & PLP1000

Hello,   I know there are some topics about compatibility but i don't understand why my CPL network does not work.   I have 2 XAV5421 adapters which work great. I bought two PLP-1000 adapters. I ...
Troubleshooting
mickk78's avatar
mickk78
Aspirant
Dec 05, 2017

Hello,

 

Thanks for your feedback.

 

I want to use 3 plugs (2xPLP1000 & 1xXAV5421)

 

My 2 PLP1000 work correctly, but not the XAV5421. One PLP1000 is connected to the router.

 

 

Now, i have connected 1 PLP1000 & 1 XAV5421 on the router to make it work. But i don't want that. I just want to use 3 plugs. Not 4.

 

Thanks :)

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Dec 05, 2017
mickk78 wrote:

 

My 2 PLP1000 work correctly, but not the XAV5421. One PLP1000 is connected to the router.

 

Put the XAV5421 back to its factory settings.

 

There is a manual for the device somewhere at the end of this link:

 

>>>> XAVB5421 | Product | Support | NETGEAR <<<<

 

See page 6.

 

The follow the instructions to add the plug that you have already seen.

 

The manual also has an alternative approach!

 

The desktop genie also has some controls that you can use, to factory reset, for example.

 

 

  • mickk78's avatar
    mickk78
    Aspirant
    Dec 05, 2017

    Thanks again. 

     

    unfortunately, alrdeady try the hard reset :(. 

     

    Last LED is red and it does work :( My two XAV5421 work together & my 2 PLP1000 work together.

     

    1 XAV5421 works with 1 PLP1000 but

    2 PLP1000 + 1 XAV5421 or 2 XAV5421 + 1 PLP1000 dont' work.