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PhilMcIntosh's avatar
PhilMcIntosh
Follower
Sep 11, 2015

connecting Powerline AV500 with Zyxel 4225

I have an existing Zyxel 4225 kit set up already, and need a third powerline device added.  Zyxel support says both their device and the Powerline AV500 (which I also have) use standard protocols, but that I need to change the network key on the Netgear device for it to connect with the Zyxel devices.

 

How do I do that?

 

TIA,

Phil

 

1 Reply

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi PhilMcIntosh,

     

    Welcome to Community!

     

    You may need to use the powerline utility to change the security key. You may check support netgear support site(support.netgear.com).

     

    Regards,

     

    JamesGL
    Community Team