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Forum Discussion
KSJ
Jun 23, 2016Follower
D3600 faulty
hi, just spent nearly half hour talking to your support who was like a robot repeating the same line over and over. I have a faulty modem that has not been working properly since we got it. After har...
michaelkenward
Jun 24, 2016Guru - Experienced User
With luck one of the Netgear team will step in, but you should know that this place is mostly user-to-user.
It isn't the best place to pick up support contacts or warranty issues.
A warranty replacement sounds like your best bet.