NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Doesnt work
Wow. I am very dissapointed and angry. Netgear has the absolute WORST customer service. I have a really expensive modem and router (router is **bleep**.. doesn't do anything it says it does)... lots ...
If I cut out the rant that clutters up your message, does this extract summarise the problem?
kateawpton wrote:
I have the PL1000 V2 (bought 2 hours ago).. go to set it up 3 green lights on both. I checked the internet on my PC and it said, "Identifying - No Internet."
Can you tell us what you did with the plugs?
I find that the best way to get two plugs to talk to one another is to have them close to each other. Then, when I have confirmed that they work together, I move the "remote" plug to where I want it. The movable plug will remember its settings when it restarts in the new socket.
What is connected to the "remote" plug. Is that the PC that is telling you "Identifying - No Internet."
If so, that message may have nothing to do with the Powerline plugs. You have connected the PC to a new network. If this is a Windows PC it may be trying to protect you. If so, then you may have to tell Windows that you are on a "Private" network.
Can you unravel this bit?
kateawpton wrote:
So all 3 lights are on but the third goes out on both of them within 30 seconds of them having power..
Which is this "third" light? The
There is a Quick Start guide for the device somewhere at the end of this link:
>>>> PL1000 | Product | Support | NETGEAR <<<<
That will tell you what each light means.
Well, if the third LED going off is the Link Quality one (with a magic marketing "Pick a plug LED" name) an Ethernet connection can's be established over the powerline adapters.
Typical cause are powerline adapters not configured to the same network name/network key, very different electrical circuits, lots of power cable extensions and distributors, ...
