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Forum Discussion
GrahamJEdge
Apr 07, 2017Aspirant
Firestick
Set up the the Powerline Plugs and working OK - Connection Status 2.4Ghz. Bought an Amazon Firestick and connevted using the included extension. On connection showed the Signal Strength as Very Good....
JamesGL
Apr 13, 2017NETGEAR Employee Retired
Hi GrahamJEdge,
Which of the device is not working? Just to verify, the Smart TVs, iPhone and iPad are connected to the NETGEAR powerline and are working?
GrahamJEdge
Apr 14, 2017Aspirant
Hi James,
Yes. The Smart TV is connected via the Ethernet connection on the Netgear Plug and the rest connect through WI FI. Whist, as stated previously the Firestick has a "Good" WI FI Connection - There is NO Internet connection
- JamesGLApr 23, 2017NETGEAR Employee Retired
Hi GrahamJEdge,
Have you tried connecting your firestick on a different network or to the main router? This is to check if the firestick is working.
- GrahamJEdgeApr 24, 2017Aspirant
Hi James,
The problem area is in an extension to the main house - that's where the Netgear Unit is. I have two other TV's in different rooms closer to the "Router". I can connect the Firestick to the router perfectly in these rooms. So I'm happy that the Firestick "Works"
- JamesGLMay 03, 2017NETGEAR Employee Retired
Hi GrahamJEdge,
Can you check if the firestick needs a minimum connection speed in order for it to work.
- JamesGLMay 14, 2017NETGEAR Employee Retired
Hi GrahamJEdge,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.