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Forum Discussion
GrahamJEdge
Apr 07, 2017Aspirant
Firestick
Set up the the Powerline Plugs and working OK - Connection Status 2.4Ghz. Bought an Amazon Firestick and connevted using the included extension. On connection showed the Signal Strength as Very Good....
GrahamJEdge
Apr 14, 2017Aspirant
Hi James,
Yes. The Smart TV is connected via the Ethernet connection on the Netgear Plug and the rest connect through WI FI. Whist, as stated previously the Firestick has a "Good" WI FI Connection - There is NO Internet connection
JamesGL
Apr 23, 2017NETGEAR Employee Retired
Hi GrahamJEdge,
Have you tried connecting your firestick on a different network or to the main router? This is to check if the firestick is working.
- GrahamJEdgeApr 24, 2017Aspirant
Hi James,
The problem area is in an extension to the main house - that's where the Netgear Unit is. I have two other TV's in different rooms closer to the "Router". I can connect the Firestick to the router perfectly in these rooms. So I'm happy that the Firestick "Works"
- JamesGLMay 03, 2017NETGEAR Employee Retired
Hi GrahamJEdge,
Can you check if the firestick needs a minimum connection speed in order for it to work.
- JamesGLMay 14, 2017NETGEAR Employee Retired
Hi GrahamJEdge,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
- GrahamJEdgeMay 15, 2017Aspirant
Having tried the Firestick in other rooms closer to the Router and logging on to the router - Not the Pwerline - the Firestick works perfectly so there is no issue with the Firestick when logged direct to the router.
Bizzarely, having done that and putting the Powerline direct into a wall socket and swtching on - The unit worked!!!??
On return later that day - having switched it all off - and then switching on again I was confronted with exactly the same problem - Confirmed !Very Good" WI FI BUT No Internet Connection!!
This is now getting somewhat ridiculous and even more confusing