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Sha66y's avatar
Sha66y
Aspirant
Jan 02, 2020

Google Pixel 2 will not obtain an IP

I setup the PowerLine adapter and can connect to the internet perfectly from my laptop. I also need to be able to connect my cellphone (Google Pixel 2). When I try it connects, but I am not assigned an IP and therefore I can not access the internet. Has anyone experienced this or know what settings I might need to adjust to be able to connect my Google Pixel 2 successfully to the PowerLine 2000 Extra Outlet midel?

 

Thank you

7 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Sha66y wrote:

    I also need to be able to connect my cellphone (Google Pixel 2). When I try it connects, but I am not assigned an IP and therefore I can not access the internet.


    This is a wifi connection? Cellphones don't usually do wired Ethernet.

     

    Powerline plugs are not involved in assigning IP addresses That is down to your router.

     

    The PLP2000 doesn't come with a "PLW" wifi access point version that I can see.

     

    So what are we talking about here? What is connecting to what and how?

     

     

     

     

     

     

     

     

     

     

     

     

    • Sha66y's avatar
      Sha66y
      Aspirant

      michaelkenward yes, we're of course talking about a WiFi connection. I have the PowerLine 2000 with a Netgear Wifi Range Extender (EX6100) and connect with 2 MacBook Pros, and wireless speaker without issue, but not my Google Pixel 2 phone (Connected, No Internet).

       

      I didn't mention the EX6100 so I'd get thrown to a different forum. I have used the Range Extender with my phone (without the PowerLine in the equation) in the past and can connect to router from my phone as well. So this woud seem (to me) to indicate an incompatability of some sort with the phone and the PowerLine.

       

      Thank you

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Sha66y wrote:

        michaelkenward yes, we're of course talking about a WiFi connection.


        Of course? Hmmm. Accurate and complete information are important when debugging things like this.

         

        Which brings me to this bit:

         


        Sha66y wrote:

        I have the PowerLine 2000 with a Netgear Wifi Range Extender (EX6100) and connect with 2 MacBook Pros, and wireless speaker without issue, but not my Google Pixel 2 phone (Connected, No Internet).

         

        That sentence is a bit jumbled up. "Connect to the Internet with 2 ..."?

         

        Do you mean that the EX6100 is connected to the router using the PLP2000 as the Ethernet connection?

         

        If so, the fact that several wifi clients connect to the Internet with no problems tells us that the issue most likely tracks back to the device that cannot connect. Your Pixel 2 phone.

         

        In any case, whatever is happening the Powerline plug almost certainly has nothing to do with it. It is just a bit of dumb "wire" that runs back to your router. It has no way of discriminating against different wifi clients.