NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
I cannot see the link for the Netgear Genie for XWNB5201 units for my Mac?
I cannot see the link for the Netgear Genie for XWNB5201 units for my Mac? I thought this set up was meant to be simple, plug and play as such. The security button on the access point is not very g...
The Netgear equipment is now packaged up ready for the courier to collect it as I have spent long enough trying to set the equipment up which is completely wasted time.
I am disappointed by the Netgear website for support as when you follow the instructions in the manual and log in, all I see is complaints and comments and not solutions. The website is in my opinion, very poorly laid out and managed.
As a solution I have just ordered Devolo units which have been highly recommended and will be with me in a few hours and my Netgear headache will be solved.
The Netgear equipment is now packaged up ready for the courier to collect it as I have spent long enough trying to set the equipment up which is completely wasted time.
I am disappointed by the Netgear website for support as when you follow the instructions in the manual and log in, all I see is complaints and comments and not solutions. The website is in my opinion, very poorly laid out and managed.
As a solution I have just ordered Devolo units which have been highly recommended and will be with me in a few hours and my Netgear headache will be solved.
Hi PaulHi,
I apologize for incovinience in installing the unit. Powerline utilities are just optional software and are not needed when installing the powerline adapters. For now, Powerline utility is not available for MAC users.
Regards,
JamesGL
Community Team
