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Forum Discussion
Kaanbey
Jan 10, 2018Follower
My XWN5001 has stopped connecting to my XAV5201
i have had my netgear powerline av 500 for a while now and has only just stoppe working because of a thing i was told to do. I was told to factory reset both my devices and now they wont connect to o...
michaelkenward
Jan 11, 2018Guru - Experienced User
You'll have to set up the network from scratch.
There is a manual for the device somewhere at the end of this link:
>>>> XWN5001 | Product | Support | NETGEAR <<<<
It should be straightforward if these plugs came as a bundle. But it may be more complicated if they were separate purchases.
Then again, if the reset was supposed to fix a problem, perhaps the plugs, or one of them, are dead.