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Forum Discussion
BoothTrush
Apr 29, 2018Aspirant
Netgear plp 1200 cutting out my internet after 3 months
It's been 3 months since I purchased the plp 1200 powerline adaptors and until this morning today they worked almost flawlessly, but this morning when I woke up the internet wouldn't stop cutting out ...
- May 02, 2018
You could try resetting the plugs to their out-of-the box state and setting things up again.
I know that's a lame "Who knows what to do?" answer, but it can work and you lose nothing.
JamesGL
Apr 30, 2018NETGEAR Employee Retired
Hi BoothTrush,
Do you have stable connection from the router?
How far is the 2nd adapter from the 1st adapter? Try relocating it.
BoothTrush
May 01, 2018Aspirant
Yes, The connection has been working fine up till now and I am one floor from the router and have tried changing locations a few times.
Another thing I forgot to clarify is that it is not just the my connection with the adaptor that gets lost, but the internet in my entire house that loses connection, the adapter all of a sudden seems to mess with my router.
- michaelkenwardMay 02, 2018Guru - Experienced User
You could try resetting the plugs to their out-of-the box state and setting things up again.
I know that's a lame "Who knows what to do?" answer, but it can work and you lose nothing.
- BoothTrushMay 07, 2018Aspirant
Sorry for the delayed update, but After fiddleing with the reset buttons I seemed to get it to work again fine, but I gotta say those fectory reset buttons are weird, and I still don't really know how they work.
Thanks for your help,
BoothTrush
- michaelkenwardMay 08, 2018Guru - Experienced User
Weird indeed. Not even a button as most of us would know it.
But glad it worked out.