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Ableseth's avatar
Ableseth
Follower
Dec 20, 2019

Netgear Powerline AV500 + AV200 Does not provide connection anymore.

Hello!

So, I've been using a Netgear AV500 network adaptor to link my computer to the router for awhile. 

Since the AV200 is compatable, I used that and connected that half to the router, and the AV500 was secured and connected to my computer. Following the connections steps, I had a stable connection in no time at all.

 

Now the problem arises. I've purchaced and installed a new router and reconnected everything to as it should be. I went through the procedure in setting up the network adaptors and both units are giving me green lights. Especially the AV500, since it can explain a lot through it's different colors.

 

However, with a proper link secured, proper connection displayed and everything, all computers connected through the Adaptors show as Unidentifiable and have no internet access.

 

Once again, the LED's show that everything is working as promised. I even tried a WPS connection to no avail as well as factory reseting both units with no product.

 

Do help me out here! :c

4 Replies

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Dec 27, 2019
      Killabam400 wrote:
      Can i was yur I can play my game please

      I have no idea what this is all about.

       

      Your message is in the Powerline section but your footer lists a WiFi USB Mini Adapter.

       

      You have also hijacked someone else's discussion.

       

      The community rules don't like "hijacking".

       

      NETGEAR Community Terms Of Service | Answer | NETGEAR Support

       

      • Behave with civility and mutual respect. Flaming or name calling will not be tolerated. Similarly, any message containing the following will be removed at the discretion of either a Community moderator or administrator:
        • Off-Topic posting
        • Thread hi-jacking

       

       

       

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Dec 27, 2019

    Not sure that I understand what is going on. Lots of confusing details.

     

    Does everything work without using the Powerline plugs?

     

    Ableseth wrote:

    However, with a proper link secured, proper connection displayed and everything, all computers connected through the Adaptors show as Unidentifiable and have no internet access.

     

    Where are you seeing these messages? Something in Windows?

     

    My first guess, based on my poor understanding of your description, is that you need to tell Windows that you are on a "private network".

     

    • Network and Internet settings
    • Network Status
    • Change Connection Properties
    • Network Profile
    • Private