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addibrook4's avatar
addibrook4
Follower
Nov 02, 2016
Solved

PL 1000 not working

I work from home and this is my second NetGear powerline product. I was using one before and lost internet connection. Once that connection was lost I was never able to get it to work again. I went o...
  • ShawnNJ's avatar
    Dec 20, 2016

    Hi there,

     

    I had run into the same issue, and a fix that worked for me was kind of rule #1 of the IT world. If it's not resolved, you can try this.

     

     

    1. Unplug all Ethernet connections. Especially the connection from your Modem or Router to your Powerline connection. (NOTE: Make sure the Powerline connection is also physically disconnected from your PC as well)

     

    2. Power off your Router/Modem, completely, for 30 seconds.

     

    3. Power the devices on individually in the following order, allowing each device to fully boot before powering the next: Modem, Router, Powerline

     

    4. When the Modem/Router are fully booted with the first Powerline connected, connect the second to your PC.

     

     

    Hope this helps! If not, maybe help someone else who may encounter the same issue.