NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PL1000 Ethernet Connection Stops Wifi Working
My PC shows i am connected via ethernet but it often does not open the internet or other internet based apps; whenever im online on my PC even if the internet is connected but not working as previous...
Isaacth wrote:
My PC shows i am connected via ethernet but it often does not open the internet or other internet based apps
Does this mean that you have your PC connected to a router over a Powerline network?
What happens if you plug the PC directly into the router?
What is the operating system on the PC?
If it is Windows, have you tried running the network troubleshooter?
It may be that Windows thinks you are on a Public network and has blocked access to the outside world.
In Network & Internet settings you should see Network status. If you go to Change Connection Properties this should be Private.
Yes it is through a powerline network; I've tried plugging it in directly with a 10m ethernet cable and the same happens; I'm running windows 10; the network troubleshooter says everythings ok or that www.microsoft.com is not responding sometimes; I have it set as a public network which i have now changed to private. Seems to have made it better thanks.
Isaacth wrote:
Yes it is through a powerline network; I've tried plugging it in directly with a 10m ethernet cable and the same happens...
Sort of rules out the Powerline plug as the source of the problem.
Isaacth wrote:
I have it set as a public network which i have now changed to private. Seems to have made it better thanks.
Exactly. Nothing to do with Powerline, simply your Windows settings.
Glad it now works.
Even with the settings on public, the problem is still occuring occasionally.
Even with the settings on public, the problem is still occuring occasionally.
Isaacth wrote:
Even with the settings on public, the problem is still occuring occasionally.
It should be private, not public.
As this also happens when you are not using the Powerline plug, it seems that your problem is elsewhere.
Debug Windows before you worry about the plugs.