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Forum Discussion
kekmeme17
Dec 24, 2016Aspirant
PL1000 No Ethernet Light
Hello there! I am a PC gamer with a problem with the PL1000. I always used the PL500, and it always gave me very good internet and very low ping. Just a few days ago, I upgraded my motherboard, CPU, ...
- Dec 26, 2016
It isn't clear of you are mixing PL1000 and PL500 plugs. But if you are adding new plugs to an existing powerline network, then you should follow these instructions:
Adding a powerline adapter to an existing powerline network | Answer | NETGEAR Support
As that says, this is the issue that you need to sort out:
When you purchase a Powerline bundle, the 2 Powerline adapters come pre-configured with matching security encryption keys, so they will automatically sync up when plugged into your home network. But once you have an existing Powerline network, how do you add more Powerline adapters to the network? You can use the steps below to add additional Powerline adapters to your network.
If that isn't the problem, it is easier to setup a powerline system if you have the "source" and "extension" plugs in the same room during setup. Then move the extension to its intended location.
As to the motherboard, it should make a difference, but new boards rarely arrive with the latest drivers, especially at the chipset level, which is where the network stuff comes in. Check the maker's website for the latest chipset drivers.
Does the PC do the Internet without going anywhere near the plugs?
danaya408
Dec 25, 2016Aspirant
Im having the same exact issue. The package says the only requirement is regular electrical home wiring so I expected this to work right away. So im hopping on this thread too. hopefully this can get fixed soon.
michaelkenward
Dec 26, 2016Guru - Experienced User
It isn't clear of you are mixing PL1000 and PL500 plugs. But if you are adding new plugs to an existing powerline network, then you should follow these instructions:
Adding a powerline adapter to an existing powerline network | Answer | NETGEAR Support
As that says, this is the issue that you need to sort out:
When you purchase a Powerline bundle, the 2 Powerline adapters come pre-configured with matching security encryption keys, so they will automatically sync up when plugged into your home network. But once you have an existing Powerline network, how do you add more Powerline adapters to the network? You can use the steps below to add additional Powerline adapters to your network.
If that isn't the problem, it is easier to setup a powerline system if you have the "source" and "extension" plugs in the same room during setup. Then move the extension to its intended location.
As to the motherboard, it should make a difference, but new boards rarely arrive with the latest drivers, especially at the chipset level, which is where the network stuff comes in. Check the maker's website for the latest chipset drivers.
Does the PC do the Internet without going anywhere near the plugs?
- kekmeme17Jan 07, 2017Aspirant
THANK YOU! The drivers solved it, much appreciated.
- michaelkenwardJan 08, 2017Guru - Experienced User
Ah, so nothing would have worked regardless of who made it.
Well fixed.
- danaya408Jan 28, 2017Aspirant
Hey kekmeme,
what drivers did you use exactly? I tried looking for a driver on the netgear download site for the PL1000 but nothing popped up. can you maybe attach the link you used? Still struggling with this issue
Thanks.
- michaelkenwardJan 29, 2017Guru - Experienced User
danaya408 wrote:
I tried looking for a driver on the netgear download site for the PL1000 but nothing popped up. can you maybe attach the link you used?We are not talking about drivers that have anything to do with Netgear.
This is the key bit in my original response:
As to the motherboard, it should make a difference, but new boards rarely arrive with the latest drivers, especially at the chipset level, which is where the network stuff comes in. Check the maker's website for the latest chipset drivers.
The drivers that fixed the problem for kekmeme17 were for their PC and its network (LAN) ports. If these are not right then nothing can use the PC's LAN sockets. You can test that by plugging the PC into the router without putting any powerline devices in the picture.
You will have to find out who made your PC, especially the motherboard, and then track down the Windows drivers for the built-in LAN chips.
The clue in kekmeme17's case was the reference to a new motherboard. These usually need tweaking because Windows does not have all the customised drivers for the hardware, only generic stuff that isn't always good enough.
You may have a different issue. I just wanted to save you time looking for drivers on the Netgear site. There aren't any.