NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Hiivatti's avatar
Hiivatti
Follower
Oct 29, 2018

PL1000 Powerline stopped working

Hi!

 

I've been using 2x PL1000 for two months now without an yproblems and then all of a sudden Powerline led turned off in both of them and i cannot to fix it.

I have tried to do factory reset on both of them for a couple of times, without help.

I also tried push that security button on both of them, without help.

 

I have also tried them in different outlets but i haven't found anything to help with this problem.

These PL1000s is in a different rooms but they worked well until those broke couple days ago.

I have tried to install them in a same room also but no help.

 

What to do now? And why all this happened all of sudden? CableModem --> 1st PL1000 via Ethernet, 2nd in different room and from there to Asus wifi modem via ethernet.

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Hiivatti

     

    Welcome to NETGEAR Community! 

     

    What is the color of the Power LED? Please bring the 2nd powerline adapter same room where the 1st adapter is connected and check if the Powerline LED turned on. 


    Regards, 
    Blanca 
    Community Team