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Forum Discussion
PL1000/PLW1000 - Additional PLW1000 Units - Where can I buy them?
I've purchased the powerline dual-pack PL/PWL1000. The PL1000 cables up to my router, plugs into a mains socket. Fine with that. The PWL1000 plugs into a mains socket somewhere else and gives me a wi...
I wasted more than an hour yesterday regarding the same question. I "chatted" online with a Netgear "expert" who said "Netgear sold some to resellers as individual units/devices" but she was unable to tell me who to contact (I felt like the expert was dodging the question). I checked BestBuy and Amazon and searched the web and could not find a way to buy an individual "access point" so I ended up buying another kit with both pieces. Pretty stupid of Netgear (or stupid of us for buying the extra pieces we don't need just to get the part we need).
Thanks for the response CAL-TN. I'm glad it's not just me finding the situation ridiculous.
Stupid of NETGEAR or stupid of us? In this particular case I'm going to say it's NETGEAR as I'm returning the pack I purchased as it doesn't meet my needs and I'll also give less weight to NETGEAR products in future in meeting my networking requirements. It's unlikely any of these issues will filter back to anyone at NETGEAR that can or could have made a difference so I'm fairly sure they'll just continue to make bad business decisions like this.
In a market stiff with competition, it doesn't takre too many people to expereince too many needless frustrations to shift loyalies.
What makes me really laugh are the constant requests from NETGEAR to take satisfaction surveys. If the irony weren't so rich I'd probably cry.
You will find that most manufacturers are equally guilty of shafting customers. Many suppliers of powerline devices insist that we have to buy twin-packs, even though they boast that you can expand a network by adding plugs.
It is easier to stick with, and manage, plugs from the same brand, but if you do find anyone who makes a device that does what you want, you can mix plugs from different makers.
That is what the AV standard is there for. You can also mix devices that operate at different speeds, but they will then default to communicating with each other at the speed of the slower plugs.
