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Forum Discussion

rumtruffle's avatar
rumtruffle
Aspirant
Sep 17, 2016

PL1200 issues

first issue -   just dumped some t-link powerlines because they would randomly disconnect every now and again because of agressive standby/power save.......... guess what? these do exactly the sam...
Troubleshooting
gneuner's avatar
gneuner
Aspirant
Nov 11, 2016
just dumped some t-link powerlines because they would randomly disconnect every now and again because of agressive standby/power save ... guess what? these do exactly the same!

 

My PL1200's often cut out right in the middle of using them - e.g., while watching a video or playing an online game. 

 

Some others have noted that their connection starts working again after a few minutes, but mine does not ... I have to unplug the local node and plug it back in or I will sit there connectionless forever.  I don't know whether it's power save being erroneously activated or just something going bananas - the status lights all remain green but there is no connection.

 

I set up a periodic task to ping my router through the PL connection to prevent power save.  Sometimes this keeps the connection up for days - other times the connection fails multiple times in a day.

 

There are complaints about the 1200's going back over a year now - I wish I had seen them before I bought the units.  When are we going to see fixes for these problems?

 

clithes's avatar
clithes
Prodigy
Nov 13, 2016

You can use Zyxel powerline software to turn off standby (sleep) mode.  Have no idea why Netgear haven't implemented this themselves in their software.  They usually work perfectly well after this.

 

Software version that I have used (and works) is 7.0.2.14.0611

 

ftp://ftp.zyxel.fr/ftp_download/PLA5405/software/PLA5405_V7.0.2.14.0611.zip

 

Once you've installed and run the software, click on Advanced, then select your powerline adapter. 

 

You will then be able to turn standby mode off:

 

zyxel_Capture.JPG

 

Hope this helps

 

 

 

 

 

 

  • gneuner's avatar
    gneuner
    Aspirant
    Nov 13, 2016

    Hi,

     

    Yes, I found Zyxel's software in a Google search.  I tried disabling sleep, and the configurator shows it disabled for both units ... but it doesn't make any difference.  I created a task to ping across the connection every couple of minutes to keep it alive.  That hasn't helped either

     

    The units disconnect a couple times a day ... while I am using them !!  I wouldn't care if they sleep when I'm not.

     

    They aren't overheating - at least not noticably, they are cool to touch.  I have no idea why this is happening.  I replaced a pair of av200, which still work, but are much slower.  I don't want to go backwards.

     

    George

  • rumtruffle's avatar
    rumtruffle
    Aspirant
    Nov 14, 2016

    i already tried that

    it doesnt do anything.

     

    zyxel software will say its disabled, but they will still enter standby every now and again, and take ages to reconnect.