NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Benico's avatar
Benico
Aspirant
Oct 29, 2016

PLP1200 - TV stream lag

Hi I installed  PLP1200 between my internet box and my tv receveiver. It works quite fine, but I have some lags time to time. I don't know why. On TV box, I tried to change settings related to ima...
Troubleshooting
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Oct 30, 2016

Hi Benico,

 

1. How far is the TV receiver from the internet box?

2. What is the speed you are getting from the 2nd adapter? To know the speed use a computer to connect to the adapter and do a speedtest.

 

JamesGL

Community Team

  • Benico's avatar
    Benico
    Aspirant
    Nov 05, 2016

    Hi,

    Thank you for your help.

     

    1- TV is nearly at 2 meters, but electric cable can be longer than 2m. Anyway, all leds are green on the plug.

    2- I cannot do the test simply (no laptop for this). 

     

    Can you tell me what is a good speed ? at what is the level under I can have problem ?

     

    Kindly

    Benico

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Nov 10, 2016

      Hi Benico,

       

      It is still depends on how much speed the TV can get through the powerline. You can try connecting a computer for the mean time and do a speedtest.

       

      JamesGL

      Community Team

      • clithes's avatar
        clithes
        Prodigy
        Nov 13, 2016

        Did it work ok before you installed the PLP1200 adapters?  How did you have it connected before?