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KPersaud's avatar
KPersaud
Follower
Jun 26, 2021

PLP2000 getting hot and shut down.

I posted this on the wrong forum earlier.

I purchased a pair of PLP2000 Adapter and it worked for about 3 months with no issues. Lately (about 2 weeks ago), One of the Remote Adapter keep shutting down randomly (all 3 leds off). The one that is connected to the Router using one of the Ethernet Port does not turn off. The only one that keeps turning off is the remote adapter. I did not change anything and just like this I am having a problem. I have to unplug the remote Adapter and plug it back in the wall then it will work for a while and then turn back off. The Main Adapter is in my Office on the second floor and close to the router. The Remote Adapter is in my Master Bedroom on the first floor. I noticed that when I hold the remote adapter to unplug/plug back on, it is very hot.

My setup on the remote adapter is I have a Wireless Router hard wired to the Remote PLP Adapter and My TV is hard wired to the wireless router. This way I can get wireless connection anyway in the room and other divices can get proper connections thru this wireless router rather than depending on my Main Router (Verizon Fios).

Any idea how to fix this? I purchased these adapters about 4 monthis ago.

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jun 27, 2021
    KPersaud wrote:

    The Remote Adapter is in my Master Bedroom on the first floor. I noticed that when I hold the remote adapter to unplug/plug back on, it is very hot.

     

    Is it directly into the wall socket, or an adapter of some sort?

     

    Netgear advises against adapters, but I have never noticed any difference. I am more interested in the electrical connection. If it is overheating, maybe there is an electrical issue on the socket. Any chance of trying the plug in a different mains socket?

     

    A quick test would be to swap the plugs around. They don't care which is connected to the router. If the behaviour goes away, that would suggest that the plug is the problem. At four months old, they are still under warranty.

     

    KPersaud wrote:

    My setup on the remote adapter is I have a Wireless Router hard wired to the Remote PLP Adapter and My TV is hard wired to the wireless router.

     

    I have a similar setup. Is the remote router in AP mode? It should be to avoid conflicts with the main router where the source plug sits.