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Forum Discussion
djaitalia
Apr 04, 2018Aspirant
PLW 1000 FIRMWARE UPDATE 1.0.1.6 NOT WORKING
Bought in the UK - Devce states PLW1000 and instructions show EX6100 Wifi Range Extender...... both have different firmware updates bit that's an aside. Received email for update this 30th Mar...
michaelkenward
Apr 05, 2018Guru - Experienced User
Can you access the browser interface to get into the controls of the PLW1000?
Have you looked at the release notes?
PLW1000 Firmware Version 1.0.1.6 | Answer | NETGEAR Support
See step 3.
djaitalia wrote:
when I click on IMG file it states 'Couldn't Mount File' 'The disc image file is corrupted'
It isn't something that you click on. Do that and depending on what you run, Windows or Mac, the operating system is likely to interpret it as something else.
The idea is to use the browser interface to load it on to the hardware.
- djaitaliaApr 05, 2018Aspirant
Hi - thanks for the response
I managed to log onto Netgear as per Release Notes Step 3, I then browsed file, located and pressed upload - at this point the browser just disappears - no loading bar or anything.
I've then cleared the cache as per release notes and logged back onto NetGear software and it's still the old version......
- schumakuApr 05, 2018Guru - Experienced User
djaitaliawrote:I managed to log onto Netgear as per Release Notes Step 3, I then browsed file, located and pressed upload - at this point the browser just disappears - no loading bar or anything..
Just in case ... the history of attemting to mount the img file does indicate a Mac user ... try a different browser than Safari, something like Chrome or Firefox.
- djaitaliaApr 05, 2018Aspirant
Hi it was actually windows using Edge browser, I will retry on another browser - thanks