NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Flashster's avatar
Flashster
Follower
Nov 15, 2017

Powerline 1000 no internet

My power lines randomly stopped working . No clue why , I reset them several times and my router /modem . I unplugged everything and re connected everything . Still no internet . Appreciate any advice !

1 Reply

  • I had this once and nearly pulled my hair out for two hours trying to reset every router / modem / powerline I owned.  Turned out something happened with the electricity supply / fuse box that started causing interference.  I flicked the main electric off and back on and all worked perfectly well again.  If you've tried everything else may be worth a try?

     

    Otherwise, all your reseting may mean the units are not sharing the same encryption key anymore.  Try setting them manually by connecting them to a PC / laptop individually to make 100% sure they have the same key

     

    Hope this helps