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Forum Discussion
markr002
Oct 24, 2016Follower
Powerline 1200 Adapter Problem
Hello,
I recently purchased four Powerline 1200 adapters for my home to improve network coverage (there are a number of wifi dead spots). I have one adapater upstairs attached directly to a router, while the other three are located downstairs. I observe the following problems with each of the downstairs adapters:
- The Powerline LED (bottomost indicator) continiously switches from green to red. It seems to work reasonably well most of the time despite this fact.
- Occasionally the adapter drops network connectivity briefly and then reconnects, which can be a problem for certain scenarios (online gaming, etc.).
- Even less frequently, the adapter stops working entirely and the Powerline LED goes solid red. The only way I can resolve this is by unplugging the unit and plugging it back in (which works immediately).
The above problems occur regardless of which adapter I'm using (out of the four I purchased) or which power outlet I plug them into. All adapters are plugged directly into walls (no power strips or the like). I'm not using the encryption feature on any of them.
Does this likely mean that my power lines are simply too noisy for this product to work adequately? Are there any other simple troubleshooting steps I might try before abandoning them?
- Mark R.
Hi markr002,
To isolate if the adapters are faulty or if it is with the electric wiring design, connect the 3 adapters in same room with the 1st adapter that is connected to the router or connect it in same floor.
JamesGL
Community Team
2 Replies
- JamesGLNETGEAR Employee Retired
Hi markr002,
To isolate if the adapters are faulty or if it is with the electric wiring design, connect the 3 adapters in same room with the 1st adapter that is connected to the router or connect it in same floor.
JamesGL
Community Team - JamesGLNETGEAR Employee Retired
Hi markr002,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
JamesGL
Community Team