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Forum Discussion
kahliloppenheim
Jun 11, 2020Follower
Powerline 2000 LEDs wont turn on
Hello :),
I bought two Powerline 2000 adapters and one month ago. I set them up and they have been working as expected, transmitting reasonable ethernet speeds.
However, just recently, one of the two adapters stopped working completely. The LEDs no longer turn on when it is plugged into the wall. It also appears to not allow ethernet connection, as I've tried running an ethernet cord from it to see if it still works, but it doesnt seem to.
Strangely, power still functions through the outlet, so I can plug other devices into the powerline's power adapters. But ethernet does not function, and the LEDs do not turn on.
Things I have tried:
- Switching both powerline adapters to new adapters
- Swapping out new ethernet cables
- Factory reseting both powerline adapters (though it's hard to tell if anything is happening on the adapter whose LEDs wont turn on)
Does anyone have any ideas on how to troubleshoot or resolve this issue?
kahliloppenheim wrote:
However, just recently, one of the two adapters stopped working completely. The LEDs no longer turn on when it is plugged into the wall.
If it still does the same thing when plugged into a socket near to the router plug, then it might have died. In that case, a warranty return might be in order.
Remember, the LAN LED will not come on if nothing is plugged into the LAN port, but the other LEDs should show.
1 Reply
- michaelkenwardGuru - Experienced User
kahliloppenheim wrote:
However, just recently, one of the two adapters stopped working completely. The LEDs no longer turn on when it is plugged into the wall.
If it still does the same thing when plugged into a socket near to the router plug, then it might have died. In that case, a warranty return might be in order.
Remember, the LAN LED will not come on if nothing is plugged into the LAN port, but the other LEDs should show.