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garnett22's avatar
garnett22
Aspirant
Jul 18, 2016

Powerline 400 XWNB5201 - Enabling password to connect

Hi,

 

My girlfriends parents have bought this product, however you are able to connect to the WiFi without having to put a network security key in.  I've read through the instructions and tried to set it up - however it doesn't seem to work.  When following the instructions in the manual and downloading the Netgear configuratior - i keep receiving a wireless settings failed message.

 

Could someone help me enable security for this device so people can't just connect and use their internet

Security

3 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jul 18, 2016

    Is this the first time they connect, or always?

     

    Wifi devices will usually remember login details for things they connect to. Anyone who turns up with a different wifi device will have to enter the password for the SSID they see.

     

    What is the "Netgear configurator"? Do you mean the Netgear Genie mentioned in the Installation Guide?

     

    At what stage, and in what window – genie or browser? – do you see the "wireless settings failed" message?

     

    And just to home in on the correct terminology when you say "network security key" do you mean SSID and password?

     

    • garnett22's avatar
      garnett22
      Aspirant
      Jul 18, 2016

      Hi,

       

      Thanks for replying!

       

      It's when they always connect.  So i thought that it would remember details so on my phone i chose to forget the main WiFi AP, and then tried to connect through the Netgear_EXT access point and it let me straight on.

       

      What I'd like to do is secure the Netgear _EXT access point so no one else is able to access this without the wireless key.

       

      The configurator i was referring to is the Powerline utility, and i receive the message when i boot up the utility, and go to Wireless settings on the XWN5001 and tried to input her SSID and network key.  I also tried the WPS key on the actual signal booster.