NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AStone19
Sep 04, 2024Aspirant
Powerline 500 XAV5421 no internet connection - Router problem?
Hi, I have owned the Powerline 500 for several years and prior to moving to a new home I have had zero issues. They have been flawless. Since purchasing the 500s I have lived at multiple addresses w...
michaelkenward
Oct 24, 2024Guru - Experienced User
AStone19 wrote:
The one connected to the router just shows the PAP and power light - no Ethernet light appears on the router either and I have no internet at the games console. I borrowed a different manufacturer of Powerline and these worked without issue.
Do you see the same thing if you swap the plugs around?
One thing that sometimes throws people is that the Ethernet LED doesn't come on on the remote plug unless you plug something into it. But that won't apply in the case of a connection to the router.
Just another user with time on their hands.
- AStone19Nov 10, 2024AspirantThanks for the reply. Yeah, I have tried all the devices every way round and no joy unfortunately.