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Forum Discussion
jaj38
Dec 30, 2016Follower
Powerline 500 XWN5001
My network extender has been working for a couple of years no problem. It now frequently loses connection to the access point. If I switch it off and on it will reconnect but will drop out again after...
- Jan 22, 2017
Find the IP address of your adapter by looking at 'Attached Devices' in your router settings. Alternatively connect to the wifi channel from the adapter and then go to www.mywifiext.net in a browser. Or use Netgear Genie Network Map, click on Powerline Adapters, and then right-click this adapter and select 'Configuration'.
Now you will access the adapter's GUI (default username and password are 'admin' and 'password')
Go to 'Advanced' then 'PLC Settings' and turn off power saving mode. I find this to be temperamental on most Netgear powerline adapters, including their newer models:
Hope this helps
OMATIC73
Jan 09, 2017Aspirant
I'm not sure what you mean. It's connected to an AT&T gateway via ethernet and connected directly to the wall. I've removed the ethernet connection from the receiver and only connected to wifi now.
michaelkenward
Jan 09, 2017Guru - Experienced User
OMATIC73 wrote:I'm not sure what you mean.
I mean what is the "host" for the powerplugs?
I assume that you feed the LAN from the AT&T gateway, whatever that is, into the powerline's source plug.
You seem to be trying to use the Netgear genie to connect to the AT&T gateway through the wifi. You won't get into "router settings" if it isn't a Netgear router.
If you look at the top of your second screen grab, you'll see that it says
Please check to see if the computer is connected to the NETGEAR router
You won't get very far trying to connect to an AT&T device with the Netgear genie.
- OMATIC73Jan 09, 2017Aspirant
Ahh. I was thinking there were some settings on the sender/receiver, but I guess that is not the case. Thank you for clearing that up.
As for the factory reset, do they need to be plugged in in order to reset them? Any particular order?
- michaelkenwardJan 09, 2017Guru - Experienced User
OMATIC73 wrote:As for the factory reset, do they need to be plugged in in order to reset them? Any particular order?
I doubt if much can happen when the thing is switched off. The instructions for what to do are in the manual:
XWN5001 | Product | Support | NETGEAR
Page 7 is a good place to start.
- JamesGLJan 18, 2017NETGEAR Employee Retired
Hi OMATIC73,
Please check the manual from pages 23 to 33. You cannot access the wireless settings via WiFi on the Genie since it only supports the wireless settings of NETGEAR routers. There is another option for powerline network.
http://www.downloads.netgear.com/files/GDC/XWN5001/XWN5001_UM_17OCT2012.pdf
- clithesJan 22, 2017Prodigy
Find the IP address of your adapter by looking at 'Attached Devices' in your router settings. Alternatively connect to the wifi channel from the adapter and then go to www.mywifiext.net in a browser. Or use Netgear Genie Network Map, click on Powerline Adapters, and then right-click this adapter and select 'Configuration'.
Now you will access the adapter's GUI (default username and password are 'admin' and 'password')
Go to 'Advanced' then 'PLC Settings' and turn off power saving mode. I find this to be temperamental on most Netgear powerline adapters, including their newer models:
Hope this helps